Privacy Policy – FixAnyCarsGroup Mobile Mechanic Services UK

Privacy Policy – FixAnyCarsGroup

Introduction

At FixAnyCarsGroup, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services. By using our services, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Contact Information: Name, address, phone number, and email address.
  • Vehicle Information: Vehicle make, model, year, registration number, and issues you report with the vehicle.
  • Payment Information: Credit card details, bank details, or other payment-related information for processing transactions.
  • Usage Data: Information on how you use our website or interact with our services, such as device type, IP address, and browsing patterns.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To schedule and perform services, such as diagnostics, repairs, and upgrades for your vehicle.
  • To Process Payments: To process payments for services rendered and send you invoices.
  • To Communicate with You: To send you updates, quotes, appointment confirmations, and any other relevant information about your services or bookings.
  • To Improve Our Services: To analyze data for improving our website, services, and customer experience.
  • To Comply with Legal Obligations: To comply with any applicable laws, regulations, or legal processes.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted service providers or contractors who assist us in delivering our services, such as payment processors, vehicle parts suppliers, and diagnostic tool providers.
  • Legal Requirements: We may disclose your personal information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Data Security

We take the security of your personal data seriously and use a range of security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include secure payment systems, encryption of sensitive data, and physical and electronic safeguards.

However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.


5. Your Rights

As a customer, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data we hold.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal restrictions.
  • Withdrawal of Consent: If we process your data based on consent, you can withdraw that consent at any time by contacting us.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in the email or contacting us directly.

If you wish to exercise any of these rights, please contact us using the details provided below.


6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to store preferences and track usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being used, but some parts of the website may not function properly if you disable them.


7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We recommend that you review the privacy policies of any third-party websites you visit.


8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 16, we will delete that information as soon as possible.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please don’t hesitate to contact us:

📞 Call us now: 07421186356
📧 Email us: autozane20@gmail.com